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Chapter 6 Troubleshooting
Troubleshooting
Check the following points when you have problems with the scanner operation:
● Display panel messages are in a different language.
Cause: The user mode language setting is not configured correctly.
Remedy: Display the user mode language setting and select the correct
language. (See “About the User Modes,” on p. 70.)
● Display panel is too dark or too bright.
Cause: The display panel brightness is not adjusted correctly.
Remedy: Adjust the display panel brightness in the user modes. (See "About
the User Modes," on p. 70.)
● Cannot scan with the feeder.
Cause: The ISIS/TWAIN driver “Scanning Side” setting is “Flatbed.”
Remedy: Change the “Scanning Side” setting to something other than
“Flatbed.”
● Job titles do not appear when the [Job] keys are pressed.
Cause 1: There are no jobs registered with the Job Registration Tool.
Remedy 1: Use the Job Registration Tool to register a job. (See “How to Start
the Job Registration Tool,” on p. 41.)
Cause 2: The computer is turned OFF or it is not connected to the
scanner.
Remedy 2: Job data is stored on the computer. Make sure the computer is
connected properly and turned ON. (See “Connecting to a
Computer,” on p. 25.)
● The Job function does not work when the [Start] key is pressed after
selecting a job.
Cause 1: The computer is running an operating system that does not
support the Job function.
Remedy 1: The Job function is not supported under Windows 95 or NT. Use a
computer running another operating system when you want to use
the Job function. (See “Checking Your Operating Environment,” on
p. 24.)
Cause 2: The Windows Event function is not configured to start
DR-7080C Job Tool.
Remedy 2: On the Windows Control Panel, double-click [Scanners and
Cameras] to open DR-7080C SCSI properties. Specify “DR-7080C
Job Tool” as the “Event” startup application. (See “Setting the
Event Function,” on p. 60.)