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13-22
Frequently Asked Questions Chapter 13
Several sheets feed
through the multi-
purpose tray at once?
(continued)
The multi-purpose tray may
contain too many sheets.
Make sure the multi-
purpose tray is not filled
past the limit.
Do not force the stack into
the multi-purpose tray.
The multi-purpose tray may
contain more than one type
of paper.
Load only one type of paper
at a time.
Make sure the paper you
use meets the requirements
for media given on page 4-2.
Let the paper run out before
you refill the multi-purpose
tray. Avoid mixing new
paper with paper remaining
in the multi-purpose tray.
The paper jams
repeatedly?
The paper itself may be
causing the jams.
Fan the paper before
loading it in the multi-
purpose tray.
This keeps the sheets from
sticking together.
Make sure the paper you are
using meets the
requirements given on page
4-2.
Problem Possible cause Solution