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13-34
Frequently Asked Questions Chapter 13
See also “Printing Problems” on page 13-23.
The LASER CLASS
2060P cannot receive
faxes using ECM? (ECM
RX does not appear in
the LCD display when
receiving.)
The sending fax machine
may not support ECM.
If the sending fax does not
support ECM, then the
LASER CLASS 2060P
receives the fax in normal
mode without error
checking.
ECM reception may not be
turned on.
Make sure the LASER
CLASS 2060P ECM RX
setting is enabled. See pages
15-9 through 15-11.
Nothing prints? The toner cartridge may not
have been installed properly.
Make sure the toner
cartridge is installed
correctly.
See page 2-34.
The toner cartridge may need
to be replaced.
See page 2-34.
Received faxes are
blotched or uneven?
The telephone lines may be
in poor condition, or you
may have a bad connection.
Use ECM receiving to try to
eliminate such problems.
However, if the telephone
lines are in poor condition,
you may need to have the
fax sent again.
The sending fax machine
may not be functioning
properly.
The sending fax machine
usually determines the fax’s
quality. Call the sender and
have them make sure the
top cover and scanning
glass on their fax machine
are clean.
Problem Possible cause Solution
N