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Frequently Asked
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Chapter 13 Frequently Asked Questions
13-33
The LASER CLASS
2060P will not switch
between telephone and
fax calls automatically?
(continued)
An error may have occurred
during reception.
Check the LCD display for
an error message. See page
13-40 for a listing of the
LASER CLASS 2060P’s error
messages.
Print an activity report and
look for an error code.
See page 12-2.
The paper cassette/the
multi-purpose tray may be
empty.
Make sure the paper
cassette/the multi-purpose
tray has paper in it.
The sending fax machine
may not send the CNG signal
that tells the incoming signal
is a fax.
In such cases, you will have
to receive the document
manually. See page 7-9.
The LASER CLASS
2060P will not receive
faxes manually?
You may not have pressed
the Start/Copy button before
hanging up the handset.
Always press the Start/
Copy button before hanging
up the handset.
If you hang up before
pressing the Start/Copy
button you will disconnect
the call.
The print quality is
poor?
You may not be using the
correct paper.
Make sure the paper in the
paper cassette/the multi-
purpose tray meets the
requirements given on page
4-2.
The sending fax machine
may not be operating
properly.
Make a copy with your
LASER CLASS 2060P. If the
copy looks all right, then
your LASER CLASS 2060P
is operating properly.
Contact the sender and have
them check their fax
machine.
Problem Possible cause Solution