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Frequently Asked Questions Chapter 13
Cannot send a fax?
(continued)
There may be a problem with
the telephone line.
Make sure you have a dial
tone on the handset or
telephone. If not, contact
your local telephone
company.
The receiving fax machine
may not be a G3 fax machine.
Make sure the receiving fax
machine is compatible with
the LASER CLASS 2060P
(which is a G3 fax machine).
If none of the above solve the problem, try unplugging the LASER
CLASS 2060P for at least five seconds, then plugging it back in. If the
problem persists, contact your local authorized Canon Facsimile Dealer.
Please note that any documents stored in memory will be erased unless
you plug it back in within 1 hour.
Images on faxes received
from the LASER CLASS
2060P are spotted or
dirty?
The receiving fax machine
may not be working
properly.
Check the LASER CLASS
2060P by making a copy. If
the image is clear, the
problem may be in the
receiving fax machine.
The document may not be
properly inserted in the
Automatic Document Feeder
(ADF).
Remove the document and
feed it correctly into the
Automatic Document
Feeder (ADF).
The LASER CLASS
2060P cannot send a fax
using ECM? (ECM TX
does not appear in the
LCD display when
sending.)
The receiving fax machine
may not support ECM.
If the receiving fax machine
does not support ECM, then
the LASER CLASS 2060P
sends the fax in normal
mode without error
checking.
ECM receiving on the
receiving fax machine may
be turned off.
If the receiving fax machine
does support ECM
reception, call the other
party and have them check
if ECM reception is turned
on.
Problem Possible cause Solution
N