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2001 CANON INC. 2000 2000 2000 2000 CANON iR2200/iR2800/iR3300 REV.0 MAR. 2001
CHAPTER 5 SERVICE MODE
5-100 T
6) Make the following selections : COPIER>TEST>NETWORK>PING.
Then, enter the loop-back address* (127.0.0.1), and press the OK key and
then the Start key.
• If ‘NG’ is indicated, suspect a fault in the TCP/IP settings of the ma-
chine. Go back to step 3), and check the settings once again.
• If ‘OK’ is indicated, the TCP/IP setting may be assumed to be free of a
problem. However, the connection of the network interface board (NIC) or
the board itself may have a fault. Go to step 7).
*The loop-back address is returned in front of the NIC and, therefore, it en-
ables a check on the TCP/IP settings of the machine.
7) Make the following selections in service mode:
COPIER>TEST>NETWORK>PING. Then, press the OK key.
• If ‘NG’ is indicated, suspect a fault in the connection of the NIC or in
the NIC itself. Check the connection of the NIC or replace it.
• If ‘OK is indicated, the network setting of the machine and the NIC may
be assumed to be free of a fault.
In this case, the user’s network may have a problem. Report to the system
administrator for corrective action.
COPIER>TEST>NETWORK