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COPYRIGHT
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2001 CANON INC. 2000 2000 2000 2000 CANON iR2200/iR2800/iR3300 REV.0 MAR. 2001
CHAPTER 3 INSTALLATION
3-19 S
2.11.2 Making a Check Using a Remote Host Address
The connection to the network may be checked by executing PING using a remote host
address (i.e., the IP address of a PC terminal connected to and operating on the TCP/IP net-
work to which the machine is connected).
1) Inform the user’s system adminisrator that the network connection will be checked using
PING.
2) Check with the user’s system administrator to find out the remote host address.
3) Enter the remote host address in the PING field.
• If ‘OK’ is indicated, the connection to the network is correct.
• If ‘NG’ is indicated, the connection to the network is not correct; investigate the cause as
follows:
2.12 Troubleshooting the Network
Perform the following steps if the machine is equipped with printer func-
tions:
If the connection to the network is not made, the following can be suspected; perform the
steps under 2.12.1 to correct the faults:
a. The connection between the network and the network PCB is faulty.
b. The TCP/IP settings on the machine are faulty.
c. The network PCB is faulty, or the PCB is mounted wrongly.
d. The user network is faulty.
2.12.1 Checking the Connection of the Network Cable
1) Check to find out if the network cable is correctly connected to the network PCB.
• If the connection is correct, go to 2.12.2.
• If the connection is wrong, correct it, and make a check once again using the remote
host address.