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When Nothing is Printed
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Troubleshooting
6
When Nothing is Printed
Check the following items if nothing is printed when performing a print job from the
application.
1
Check if an error message is displayed in the Printer Status
Window.
2
Print a test page.
● For Windows 98/Me
❑ Click the [Printer Properties] dialog box ➞ [General] ➞ [Print Test Page].
● For Windows 2000/XP
❑
Click the [Printer Properties] dialog box ➞ [General] ➞ [Print Test Page].
■ When the test page is printed appropriately
Printing can be performed from the CAPT software. Check your application to make sure
that all the settings are specified properly.
■ When the test page cannot be printed
Uninstall the CAPT software, reinstall it, and print a test page again. (See "Uninstalling
the CAPT Software," on p. 3-49.)