Miscellaneous Problems
6-32
Troubleshooting
6
Miscellaneous Problems
LBP3200 does not function properly.
Cause 1 LBP3200 is not specified as the default printer.
Remedy Specify it as the default printer.
Cause 2 The CAPT software may not be installed properly.
Remedy In order to check if the CAPT software is installed properly, print from the
application. If the print cannot be made properly, uninstall the CAPT software
and install it again. (See "Uninstalling the CAPT Software," on p. 3-49,
"Installing the CAPT Software," on p. 3-4.)
Cannot use Adobe Type Manger (ATM) fonts.
Cause 1 Adobe Type Manger (ATM) is not supported.
Remedy Use fonts that can be used with this printer.
The CD-ROM menu does not appear automatically.
Cause 1 [Always Display when CD is Inserted] in the CD-ROM menu is not selected.
Remedy Right-click the CD-ROM drive icon in [My Computer], select [Open] to display
the CD-ROM menu manually. Select [Always Display when CD is Inserted].
Cause 2 [Auto Insert Notification] is not selected. (Windows98/Me only)
Remedy Display the properties for the CD-ROM drive from [Device Manager] and select
[Auto Insert Notification] in the [Settings] sheet.
A "File not found on CD-ROM" error occurs when starting the CD-ROM menu.
Cause The program is being loaded from the hard disk.
Remedy Delete the "CAP4MNU.EXE" file from the hard disk and start the CD-ROM
menu from the accompanying "User Software for LBP3200" CD-ROM.