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FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
Chapter 1 FAQs and Troubleshooting
Devices FAQs and Troubleshooting
Symptom Email fails to arrive at its destination.
Possible Cause The SMTP server is not configured properly.
Recommended Action Configure the SMTP server by selecting Administration
> Appliance > Configure Mailroute.
Symptom No VLAN fault information is displayed for IOS access points.
Possible Cause WEP keys have not been configured in each VLAN. When the
WEP keys are configured in the IOS access points, VLAN information is
accessible by SNMP.
Recommended Action Configure the WEP keys for the corresponding VLAN.
Devices FAQs and Troubleshooting
• Devices FAQs, page 1-13
• Devices Troubleshooting, page 1-15
Devices FAQs
• Why is hostname (device name), sysContact, and sysLocation information
not updated in the WLSE after I change these parameters on the access point?
• What is an invalid CDP seed?
• Can I discover devices if CDP is disabled?
• What are the extra inventories listed in the Run Now folder?
• What are the results of adding or removing an interface from an access point?
• Can the WLSE discover access points that are connected to non-Cisco
switches?