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FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
Chapter 1 FAQs and Troubleshooting
Configuration FAQs and Troubleshooting
Possible Cause If there are also SNMP timeouts on the network, inventory
jobs will take much longer. Other jobs may be using all of the available
resources. Also, the next scheduled inventory will not run until the current
inventory finishes.
Recommended Action None.
Symptom When entering device Telnet or SSH credentials on the WLSE,
authentication fails if the & character appears in a name or password.
Possible Cause The WLSE ignores the & character and all characters that
follow it.
Recommended Action Do not use & in Telnet/SSH credentials that must be
entered on the WLSE.
Configuration FAQs and Troubleshooting
• Configuration FAQs, page 1-19
• Configuration Troubleshooting, page 1-22
Configuration FAQs
• If I create a configuration template that includes WEP key settings how can I
verify that they were set on the access point (the access point does not show
WEP key settings on its web interface)?
• Can you undo a configuration update?
• How long is the configuration job history kept in the WLSE?
• Do jobs use HTTP or SNMP to initiate a configuration upload?
• Is it necessary to validate a job?
• What kinds of job logs are available?
• What is startup configuration?