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Chapter 1 FAQs and Troubleshooting
Configuration FAQs and Troubleshooting
1-20
FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
• If I make changes to the startup template, will those modifications be
automatically uploaded to the access points that already had that startup
template applied?
• What is auto configuration?
• Can I give a configuration job a name that is used for a firmware or radio
management job?
Q.
If I create a configuration template that includes WEP key settings how can I
verify that they were set on the access point (the access point does not show
WEP key settings on its web interface)?
A.
For security reasons, the access point does not show or send WEP key
information. One of the ways to verify the update is to look at the WEP Key
length. The only way to verify the contents of the WEP key is to try
associating a client that uses that WEP key.
Q.
Can you undo a configuration update?
A.
Yes, but only for successful jobs and device versions 11.23T and above for
the 340 and 350 access points and bridges, and versions 11.56 and above for
AP1200. The Undo feature cannot be used for IOS devices.
To undo a job, view the Job Run Details table under Configuration > Jobs,
select the job you want to undo, and click Undo. For more specific
information, see the online help.
Q.
How long is the configuration job history kept in the WLSE?
A.
The default time is 30 days. You can change this by navigating to Devices >
Discover > Inventory > Polling > Job History Truncation Interval. Also, by
default, for the recurring jobs, the last 30 runs are maintained in the database.
Q.
Do jobs use HTTP or SNMP to initiate a configuration upload?
A.
WLSE Configuration jobs can use either HTTP or SNMP as the mechanism
to initiate a configuration template upload to an access point.
• The HTTP mechanism is valid for all supported device versions. The
following setup parameters must be in place for HTTP mechanism to function
properly: