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FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
Chapter 1 FAQs and Troubleshooting
Administration FAQs and Troubleshooting
Symptom My clients are not being authenticated through WDS.
Possible Cause You have not created a server group on the WDS APs for
client authentication.
Recommended Action To create a server group on the WDS APs for client
authentication, you can use the AP CLI, the AP web interface, or the WLSE
configuration templates. For more information, see the device setup
information in the online help or the User Guide for the CiscoWorks Wireless
LAN Solution Engine, Release 2.7.
Symptom After completing the Assisted Site Survey, Location Manager did not
update to include the applied configurations.
Possible Cause You did not refresh the Location Manager window.
Recommended Action In the Location Manager window, select View > Refresh
Data.
Administration FAQs and Troubleshooting
• Administration FAQs, page 1-43
• Administration Troubleshooting, page 1-44
Administration FAQs
Q.
How can I verify the status of the database?
A.
You can verify that the WLSE database is running by using the show process
CLI command. If the command output includes the db2sync process, the
database is running.