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Chapter 1 FAQs and Troubleshooting
Devices FAQs and Troubleshooting
1-16
FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
a. Reset the WLSE system time (UTC) using CLI commands as follows:
Enter services stop to stop services.
Enter the clock command to reset the time.
Enter services start to restart the services.
b. Set the local browser time. Select Administration > Appliance >
Time/NTP/Name.
Symptom Devices are placed in Misconfigured Devices group after discovery and
dot11mib fault is displayed.
Possible Cause IOS devices are not configured correctly with an ISO view.
Also, see the following Symptom: Access points are placed in Misconfigured
Devices group even though they have been configured with the correct ISO
views., page 1-18.
Recommended Action Perform the following tasks on the devices and the
WLSE. Either configure the devices individually or create a configuration
template with the relevant custom values and create a job for the devices.
–
To configure devices individually:
a. Use Telnet or SSH to log in to the device, then enter enable mode.
b. In global configuration mode, enter the following commands in
sequence:
# snmp-server view iso iso included
# snmp-server community community_string view iso RO
where community_string is the device’s read-only community string.
This is the same string that should exist in the WLSE’s SNMP credentials
screen (Devices > Discover > Device Credentials > SNMP
Communities). If it is not entered there, see the following instructions for
entering device credentials in the WLSE.
c. Exit from the global configuration mode, and enter the following
command:
# write memory
–
To configure devices by using a template: