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User Guide for Cisco Secure Access Control System 5.4
OL-26225-01
Chapter 16 Managing System Administrators
Resetting the Administrator Password
Note If the administrator password on the AD or LDAP server is expired or reset, then ACS denies the
administrator access to the web interface.
Resetting the Administrator Password
While configuring administrator access settings, it is possible for all administrator accounts to get locked
out, with none of the administrators able to access ACS from any IP address in your enterprise. If this
happens, you must reset the administrator password from the ACS Config CLI. You must use the
following command to reset all administrator passwords:
access-setting accept-all
For more information on this command, refer to
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.4/command/
reference/cli_app_a.html#wp1893005.
Note You cannot reset the administrator password through the ACS web interface.
Changing the Administrator Password
ACS 5.4 introduces a new role Change Admin Password that entitles an administrator to change another
administrator’s password. If an administrator’s account is disabled, any other administrator who is
assigned the Change Admin Password role can reset the disabled account through the ACS web interface.
This section contains the following topics:
• Changing Your Own Administrator Password, page 16-22
• Resetting Another Administrator’s Password, page 16-23
Changing Your Own Administrator Password
Note All administrators can change their own passwords. You do not need any special roles to perform this
operation.
To change your password:
Step 1 Choose My Workspace > My Account.
The My Account page appears. See My Account Page, page 5-2 for valid values.
Step 2 In the Password field section, enter the current administrator password.
Step 3 In the New Password field, enter a new administrator password.
Step 4 In the Confirm Password field, re-enter the new administration password.
Step 5 Click Submit.