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RESARIO
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OTEBOOK
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EYOND
S
ETUP
G
UIDE
S
OLUTIONS
9-3
1400 S
ERIES
Frequently
Asked
Questions
• General Questions
• Displa
y
Questions
• Questions about Sound
• Questions about Movies
• Questions about
Peripherals
• Questions about
Up
g
rades
• Error Messa
g
es
For more information, refer to
your Microsoft Windows
Operating System Manual.
You can refer to other
documentation that comes with
your Notebook or peripheral
devices. Examples include
Microsoft Windows manuals,
third-party software manuals,
and hardware documentation
such as printer manuals.
General Questions
Q. Where can I find more information about my Notebook?
A. In the printed documentation that came with
y
our
Notebook. Also visit the Compaq support Web site at
http://www.compaq.com/athome/support/serv_note.html
Q. What is Microsoft Windows?
A. Microsoft Windows is an operatin
g
s
y
stem.
Q. What is an operating system?
A. An operatin
g
s
y
stem is software that tells
y
our Notebook
what to do. It translates ke
y
board strokes and mouse
movements into a lan
g
ua
g
e
y
our Notebook can understand.
Your Notebook comes with a Microsoft operatin
g
s
y
stem
alread
y
installed.
Q. What is a computer virus and how can I remove it?
A. A computer virus is a pro
g
ram that can cause dama
g
e to
y
our Notebook. Your Notebook usuall
y
comes with
preinstalled third-part
y
virus scan software to remove
computer viruses. However, since new viruses constantl
y
emer
g
e,
y
ou should check with
y
our software vendor about
software up
g
rades. These up
g
rades are usuall
y
available on
the Internet.
Q. I can’t connect to the Internet. What’s the problem?
A. First,
y
ou must have an account with an Internet Service
Provider (ISP). Your modem must also be confi
g
ured
correctl
y
, and
y
ou must have a cable connectin
g
the modem
port to the phone
j
ack. Also ensure that
y
ou have an Internet
browser installed, such as Microsoft Internet Explorer
or Netscape Navi
g
ator
®
.