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Troubleshooting Guide 2–13
Troubleshooting Without Diagnostics
Drive not found
(identified).
(continued)
Drive jumper settings
may be incorrect.
If the drive is a secondary drive that
has just been installed on the same
cable as the primary drive, verify
that the jumpers for both drives are
set correctly.
SCSI ID may be
incorrect.
Check SCSI IDs to ensure none
are duplicated.
Drive’s IDE controller is
disabled in Computer
Setup.
Run Computer Setup and enable
the Primary and Secondary IDE
controllers in
Storage > Storage
Options.
Drive responds slowly
immediately after
power-up.
Run Computer Setup and increase
the POST Delay in
Advanced >
Power-On Options.
Nonsystem disk/NTLDR
missing message.
The system is trying to
start from a diskette
that is not bootable.
Remove the diskette from the
diskette drive.
The system is trying to
start from the hard
drive but the hard drive
may have been
damaged.
Insert a bootable diskette into the
diskette drive and restart the
computer.
If the hard drive is still inaccessible
after booting to a diskette and MBR
Security is enabled, you may try
restoring the previously saved MBR
image. To do so, enter Setup and
select
Security > Restore Master
Boot Record.
(This procedure
does not apply to
Evo
™
Workstations W6000 or W8000.)
System files missing or
not properly installed.
Insert a bootable system diskette
and restart. Verify hard drive is
partitioned and formatted. Install
system files for the appropriate
operating system if necessary.
Solving Hard Drive Problems
(Continued)
Problem Cause Solution
177620-006.book Page 13 Thursday, March 14, 2002 3:16 PM