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Troubleshooting Guide A–3
Post Error Messages
163-Time & Date
Not Set
2S* Invalid time or date in
configuration memory.
RTC (real-time clock)
battery may need to
be replaced. Battery
life is approximately
3–5 years.
Reset the date and time under
Control Panel
(
Computer
Setup
can also be used to
update the RTC date and time).
If the problem persists, replace
the RTC battery. See the
Hardware Reference Guide
for
instructions on installing a new
battery, or contact your Compaq
authorized dealer or reseller for
RTC battery replacement.
CMOS jumper may not
be properly installed.
Check for proper placement
of the CMOS jumper if
applicable.
164-Memory Size
Error
2S* Memory configuration
incorrect.
1. Run Computer Setup or
Microsoft Windows utilities.
2. Make sure your memory
module(s) are installed
properly.
3. If third party memory has
been added, test using
Compaq-only memory.
4. Verify proper memory
module type.
183-Invalid
Processor
Jumper Setting
2S* System board jumper
improperly set.
Reset system board jumpers
to match processor and bus
speeds (select models).
*L = Long, S = Short
Numeric Codes and Text Messages
Code/Message Beeps Probable Cause Recommended Action
177620-006.book Page 3 Thursday, March 14, 2002 3:16 PM