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Troubleshooting Guide 2–25
Troubleshooting Without Diagnostics
A new device is not
recognized as part of the
system.
(continued)
A plug and play board
may not automatically
configure when
added if the default
configuration conflicts
with other devices.
Use Windows 98, Windows 2000,
or Windows XP Device Manager to
deselect the automatic settings for
the board and choose a basic
configuration that doesn’t cause a
resource conflict. You can also use
Computer Setup to reconfigure or
disable devices to resolve the
resource conflict.
Computer will not start. Wrong memory
modules were used in
the upgrade or memory
modules were installed
in the wrong location.
1. Review the documentation that
came with your system to
determine if you are using the
correct memory modules and
to verify the proper installation.
2. Observe the beeps and LED
lights on the keyboard. See
Appendix A, “POST Error
Messages” to determine
possible causes.
3. If you still cannot resolve the
issue, contact Compaq
Technical Support.
Solving Hardware Installation Problems
(Continued)
Problem Cause Solution
177620-006.book Page 25 Thursday, March 14, 2002 3:16 PM