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Troubleshooting Guide A–13
Post Error Messages
Invalid Electronic
Serial Number.
None Electronic serial
number has become
corrupted.
1. Run Computer Setup. If
Setup already has data
in the field or will not allow
the serial number to be
entered, download from
www.compaq.com
and run
SP5572.EXE (SNZERO.EXE)
.
2. Run
Computer
Setup
and
try to enter serial number
under Security, System ID,
then save changes.
ECC Multiple Bit
Error Detected in
Memory Module.
None Chipset has detected
more than one bad bit
in a 64bit quadword of
the memory array.
Replace the memory module.
Parity Check 2. None Parity RAM failure. Run Computer Setup and
Diagnostic Utilities.
Numeric Codes and Text Messages
Code/Message Beeps Probable Cause Recommended Action
177620-006.book Page 13 Thursday, March 14, 2002 3:16 PM