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Troubleshooting Guide A–5
Post Error Messages
213-Incompatible
Memory Module
in Memory
Socket(s) X, X, ...
2S* A memory module
in memory socket
identified in the error
message is missing
critical SPD
information, or is
incompatible with the
chipset.
1. Verify proper memory
module type.
2. Try another memory
socket.
3. Replace DIMM with a
module conforming to
the SPD standard.
214-Memory
Device Failure.
Error code: XX,
Memory Module
Socket(s): XX
None A specific error has
occurred in a memory
device installed in the
identified socket.
1. Verify proper memory
module type.
2. Try another memory
socket.
3. Replace memory module if
problem persists.
215-RIMM
Configuration
Error
None RIMMs not properly
installed.
All RIMM sockets must be
populated with either RIMMs
or CRIMMs starting with
socket 1. On dual channel
systems, there must be a
RIMM in each channel. See
the
Hardware Reference Guide
for a list of RIMM installation
guidelines.
301-Keyboard
Error
None Keyboard failure. 1. Reconnect keyboard with
computer turned off.
2. Check connector for bent or
missing pins.
3. Ensure that none of the
keys are depressed.
4. Replace keyboard.
*L = Long, S = Short
Numeric Codes and Text Messages
Code/Message Beeps Probable Cause Recommended Action
177620-006.book Page 5 Thursday, March 14, 2002 3:16 PM