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getting help
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resolving problems
For help on general and miscellaneous problems you may be experiencing, refer
to “troubleshooting” on page 67.
upgrading and servicing the pc
Information about the internal parts of the PC chassis is in the chapter
“upgrading and servicing the pc”. Some model PCs have this servicing
information printed as a separate guide and included with the PC.
warranty & support guide
The Warranty & Support Guide contains operating specifications for the PC along
with regulatory and safety information.
See the Warranty & Support Guide included with the PC documentation for:
• Terms of your PC warranty coverage
• License information
• Support contact information
online guides
You can find online guides and information for your PC. To view online
manuals for your PC:
1 Type the Support Web address from your Warranty & Support Guide into your
browser address box, and then press the Enter key on your keyboard.
2 In the search box, type your product name and number (Compaq 2000, for
example) and click the search arrow. The product number is on the lower
front of the PC chassis or inside the CD storage area.
3 Click the manuals item to see a list of manuals for your PC.
NOTE: Online manuals are associated with specific PC model numbers. Some
models do not have online manuals.
web sites about your pc
Use the Web site addresses listed in the Warranty & Support Guide for:
• Information about your PC.
• Your technical support needs.
Type these Web site addresses into the address box of your Internet browser,
and then press the Enter key on your keyboard.