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82 user’s guide
application recovery
NOTE: Not all models include the Application Recovery program. Perform steps
3 through 5 of the following procedure. If Compaq Application Recovery appears in
the folder, your PC includes the program.
If an individual factory-installed application or driver accidentally gets erased or
damaged, you can reinstall the software using the Compaq Application
Recovery program (select models).
NOTE: Do not use the Application Recovery program to reinstall software
programs that came on CDs or DVDs included in the PC box. Reinstall these
programs directly from the CDs or DVDs.
to start application recovery:
1 Close all applications and folders.
2 Uninstall the existing (damaged) application; see “uninstalling programs” on
page 65.
3 Click Start on the taskbar.
4 Choose All Programs.
5 Choose PC Help & Tools.
6 Click Compaq Application Recovery, and then click Yes.
7 Click Application Installation or Driver Installation, and then click Next.
8 Select the driver or application program to install, and then click Install.
9 Follow the onscreen instructions.
10 Repeat steps 7 through 9 to install other drivers or applications.
11 When you have finished recovering applications or drivers, close the
Application Recovery program. Then click Start, click Turn Off Computer,
and click Restart to restart the PC.
WARNING: Do not skip this last step! You must restart the PC when
you are finished recovering applications or drivers.