Filter
Top Products
Crestron QM-FTCC FlipTop Computer Center
QM-FTCC Troubleshooting (continued)
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Incorrect peak setting.
Adjust QM-RMCRX-BA peak
control until audio is restored. For
more information refer to the latest
version of the QM-RMCRX-BA
Operations Guide (Doc. 6332).
Poor cable connection. Verify all cable connections.
Intermittent
microphone
output.
Gating setting too high. Adjust gating level.
Microphone
produces
harsh,
distorted
sound.
Input gain is set too high. Lower microphone input gain.
Buttons do
not function
when
pressed.
Net ID incorrect or does
not match SIMPL
Windows program.
In Toolbox, check Functions |
CresnetID to verify Net ID. Verify
SIMPL Windows program ID.
Button press
yields
incorrect
result.
Incorrect programming. Verify SIMPL Windows program.
Button LED
does not
illuminate.
Feedback signal names
incorrect in SIMPL
Windows.
Verify SIMPL Windows feedback
signal names.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team
by calling the Crestron corporate headquarters at 1-888-CRESTRON
[1-888-273-7876]. For assistance in your local time zone, refer to the Crestron
website (www.crestron.com) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities
of the QM-FTCC, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary
supplements prior to the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
Operations & Installation Guide – DOC. 6313A FlipTop Computer Center: QM-FTCC • 53