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42 Solving Problems
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Internet Connection Problems
If you have a problem with your Internet connection
REVIEW “MODEM PROBLEMS”—See page 32.
TURN OFF CALL WAITING (CATCH-PHONE)—See your telephone directory
for instructions on deactivating this feature. Then adjust the dial-up networking
connection properties.
Windows XP
1 Click the Start button, and then click Control Panel.
2 Click Printers and Other Hardware, and then click Phone and Modem
Options.
3 Click to highlight your connection type in the displayed list.
4 Click the Dialing Rules tab, and then click the Edit button.
5 Click to place a checkmark in the To Disable Call Waiting box.
6 Select the disable code from the drop down menu (for example, *70).
7 Click Apply, and then click OK.
Windows Me
1 Click the Start button, point to Settings, and then click Control Panel.
2 Double-click the Modems icon.
3 In the Modems Properties window, click Dialing Properties.
4 Ensure that To disable call waiting, dial: is checked, and then select the
proper code according to the information in your telephone directory.
5 Click Apply, and then click OK.
6 Close the Modems Properties window.
7 Close the Control Panel.
Windows 2000
1 Click the Start button, point to Settings, and then click Control Panel.
2 Double-click the Phone and Modems Options icon.
3 In the Locations window, select the location for which you want to disable call
waiting, and then click Edit.
4 Ensure that To disable call waiting, dial: is checked and then select the proper
code according to the information in your telephone directory.
5 Click Apply and then click OK.
6 Close the Phone and Modems Options window.
7 Close the Control Panel.
2H930bk1.book Page 42 Tuesday, November 20, 2001 5:02 PM