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Solving Problems 55
Reinstalling Windows Me
Before reinstalling the Windows Me operating system to correct a problem,
try correcting the problem by performing a Windows System Restore (see
page 49).
NOTICE: The
Operating System
CD provides options for reinstalling your
Windows Me operating system. The options can potentially overwrite files
installed by Dell and possibly affect programs installed on your hard drive.
Therefore, Dell does not recommend that you reinstall your operating system
unless instructed to do so by a Dell technical support representative.
NOTICE: To prevent conflicts with Windows Me, you must disable any virus
protection software installed on your computer before you reinstall Windows
Me.
HINT: The CD that you
need to place in your CD
or DVD drive is titled
Operating System
.
1
Insert the Operating System CD into the CD or DVD drive.
Close any program or utility that may start to run after you insert the
CD into the drive.
2 Turn off the computer (see page 20), and then turn the computer on
again.
3 When the blue Dell logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop. Then shut down
the computer and try again.
4 Use the arrow keys to select the CD-ROM option, and then press
<Enter>.
5 Select Start Windows Setup from CD-ROM, and then press
<Enter>.
6 Press <Enter> again.
7 Select Continue Setup and replace your current operating system,
and then press <Enter>.
8 Press <Enter> again.
ScanDisk automatically starts and checks your hard drive.
9 Click Next in the Welcome to Windows Me window.
10 Select the directory in which Windows resides.
If C:\WINDOWS (recommended) is displayed, select it, and then
click Next.
2H930bk1.book Page 55 Tuesday, November 20, 2001 5:02 PM