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Table of Contents
VIII
4. Maintenance ............................................... 4-1
S Preferred Materials ........................................ 4-1
4.1 Cleaning the Platen and Surrounding Areas .................... 4-1
S Print Test 3 .............................................. 4-2
4.2 Cleaning Procedure ....................................... 4-3
4.3 User Replaceable Parts .................................... 4-4
4.3.1 Replacement of the Print Head ............................ 4-4
S Print Head Removal .................................. 4-4
S Print Head Installation ................................ 4-5
4.3.2 Replacement of the Platen ............................... 4-6
S To Remove the Platen ............................... 4-6
S To install the Platen .................................. 4-7
5. Trouble Shooting and Diagnostics ............................ 5-1
S How to Use this Section .................................... 5-1
5.1 Power-related Problems .................................... 5-2
5.2 Error Messages .......................................... 5-2
5.3 No Printout .............................................. 5-7
5.4 Operation-related Problems ................................. 5-8
5.5 Print-related Problems ..................................... 5-9
5.6 Paper Jam ............................................. 5-11
5.7 Ribbon or Carriage-related Problems ........................ 5-13
5.8 Print Tests ............................................. 5-13
6. Technical Data ............................................. 6-1