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Trouble Shooting and Diagnostics
5-10
S Font cartridge has been installed, but the printer is still using internal
fonts
S Switch the power OFF and check that the font cartridge has been correctly
inserted.
S Check that the font cartridge has been selected in the printer Set-up (see
Appendix B).
If the printout or the character set is not ok, the following procedure can help to
clear the situation.
Action Result Check
Select and start PRINT Print not OK? S PAPER SOURCE
TEST 1 selection incorrect
S Ribbon worn or not
installed
S Print head worn
Stop SELF TEST and No printing starts S Printer READY 1ELQ
start regular printing S Interface cable not
connected properly
S Interface selection
incorrect
Some characters not S Emulation
correct S Character set
S National version
S Word length
S Baud rate
S Parity bit
S Protocol
Font and pitch quality S Font
false S Pitch
S Line space
Problem still there? S Call service