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Trouble Shooting and Diagnostics
5-8
5.4 Operation-related Problems
S Paper is not positioned at perforation for tear-off
S Select the correct form length using the Set-up feature.
S Reset top of form by performing a Parking function.
S Refer to section 3.4 Vertical Positioning Adjustment
S Paper tears or jams
S Examine the paper path; remove any obstructions
S Is the paper too loose or too taut between the tractors?
If the holes in the paper are deformed at their outer edges, the paper is too
taut.
If the paper rises between the tractors, it is too loose.
Readjust the tractor spacing so that the paper lies smoothly but without
any tension.
Ensure that the paper is horizontally aligned on the pins.
S Open the printer's top cover. If necessary, loosen the two green screws
and remove the paper guide plate to gain access to the paper.
S Parking paper and resetting top of form
S Tear off the paper at the perforation line.
S Press .
S Press until the paper is in the park position.
S Press . Printing will resume at the top of the next form.
S Print head carriage does not move smoothly/does not move at all
S Examine the paper path. Remove any obstructions.
S Examine the carriage area for obstructions. Remove, where necessary.
Press the key when the paper path is cleared.