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Trouble shooting and Diagnostics
5-9
5.5 Print-related Problems
S Print faint or of poor quality.
S Have you used the correct paper? See section 6 Technical Data which
contains a full specification of the paper you can use. Replace the paper if
it does not match with the specification.
S Make sure that the ribbon is stretched correctly.
S Does the ribbon need changing? Replace it with a new ribbon if necessary.
S Is the ribbon cassette properly installed? Adjust as necessary.
S Characters do not print evenly or are not uniform in pitch
S Examine the paper path for dirt or other obstruction that may cause the
gap between print head and platen to vary. Remove the obstruction.
S Print lines overlap
S Examine the paper path for dirt or other obstructions that may prevent the
platen from rotating freely. Remove the obstruction.
S On preprinted forms, the printing on the copies is not aligned with the
preprinted matter
S Refer to section 3.4 Vertical Positioning VERT.POS.ADJ.
S Part of printed text is missing (loss of data)
S If you are using Serial communications check the buffer control setting in
Set-up.
S Check the data flow control setting on the host computer.