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6
Troubleshooting and Maintenance
6-15
Dove
Rev. C
A5 size chap6.mif
10/28/98 Pass 0
R
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Print quality problems
Lighten the
Density
setting on the Panel menu of your printer
driver.
Turn off the printer. Clean the paper path inside the printer using
a soft, dry cloth.
Clean internal printer components by printing three pages with
only one character per page.
You may not be using the correct type of paper for your printer.
If the surface of your paper is too rough, printed characters may
appear distorted or broken. Smooth, high-quality copier paper is
recommended for best results. See Chapter 2, "Paper Handling",
for information on choosing paper.
There may be a problem with the Imaging Cartridge. Remove the
cartridge, shake it gently from side to side, and then reinstall it. If
this does not solve the problem, replace the Imaging Cartridge
(see "Replacing the Imaging Cartridge", on page 6-30).
Turn off the printer. Clean the paper path inside the printer using
a soft, dry cloth.
Clean internal printer components by printing three pages with
only one character per page.
The background is dark or dirty.
Black or white bands appear in the printout.