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Printing
Problem
Solution
The print is faint or
uneven (continued).
The printout is faint.
Dots are missing in the
printed characters or
graphics.
A line of dots is
The print head is damaged. Stop printing
missing in the
and contact your Epson dealer to have the
printout.
printer repaired.
ABCD
Dots are missing in
random positions.
The ribbon may be worn out. A worn
ribbon can damage the print head and
should be replaced. Install a new ribbon
cartridge. See Chapter 6.
The paper thickness lever may not be set
correctly for the paper you are using. Set
the paper thickness lever to match the
thickness of your paper. See Chapter 2.
There is either too much slack in the ribbon
or the ribbon has come loose and gotten
caught on something. Stop printing, turn
off the printer, and reinstall the ribbon
cartridge. See Chapter 6.
ABCD
Troubleshooting 7-7