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Problem
Using the cut sheet
feeder, the paper does
not feed properly.
The
LOAD/EJECT
button is pressed, but
the platen does not
move and the paper
does not feed.
After a print
command is sent from
the computer, the
platen does not move
and the paper does not
feed.
Solution
You may be pressing the LOAD/EJECT
button while the printer is on line. Always
put the printer off line before feeding the
paper. Paper feeds automatically when the
cut sheet feeder receives a print command
from the computer (only while the printer
is on line).
The printer may be off line. Press the ON
LINE button to put the printer on line.
The cut sheet feeder mode may be off. Set
DIP switch 1-8 to on. If your program
allows you to use control codes, use ESC
EM 4 to set the cut sheet feeder mode. The
printer must be ready with no paper out
condition to receive this command. Send
the command with continuous paper
loaded and with the paper select lever in
the continuous paper position.
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Troubleshooting