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new functionality or special features.
A new firmware update is a binary file which can be found on the freedom9 website at
http://www.freedom9.com. If the firmware file is compressed (file suffix .zip) then it must be
unzipped before it can be installed. Windows users can use WinZip from http://www.winzip.com/
to unzip the file. Other operating systems will have their own unzip programs.
Before updating the firmware of the device, the new uncompressed firmware file has to be saved
on the local machine.
To update the firmware, follow these steps:
• Save the firmware file on the local computer.
• Type in the path and filename of the firmware file, or click “Browse…” and search for the file
on the system.
• Click “Upload”.
• Once the firmware file has been uploaded, it is checked to see if it is a valid firmware file and
whether there were any transmission errors. In the case of an error, the Upload Firmware
function will be aborted.
• Verify the new version of the firmware, and click “Update”. Note: This process is non
reversible and might take a few minutes. Make sure the freeView IP 100 is not powered off
during the update process, otherwise the device may be permanently damaged.
• After the firmware has been saved, a prompt will appear to reset the device manually. After
the unit is reset, the new firmware will be loaded. However, the user will have to log into the
unit again.
• Note: The firmware update procedure is thorough in looking for errors and inconsistencies,
reducing the chances of an error occurring. However, only experienced staff or administrators
should perform a firmware update. Ensure that the device is not powered off during the
firmware upgrade.
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