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TROUBLE-SHOOTING
If you are not able to correct a problem using this chapter, contact your
dealer for assistance. Be prepared to provide the following information:
GETTING HELP
• Your printer model number, serial number, and date of
manufacture. Look for this information on the rating label at the
back of the printer.
• Description of the problem
• Type of interface you are using
• Names of your software packages
• List of the printer default settings. To print the default settings,
see the section Printing a List of Selected Options in Chapter
5.
7-10 User's Manual