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• Insufficient buffer memory size of scanner device for current scanning parameters. Please
reduce the scanning area or the resolution, or install additional memory in the scanner.
Cause: A memory option has not been installed in the image scanner.
Otherwise, a large area or resolution that is not supported by the
image scanner has been specified.
The memory inside the scanner may be insufficient due to the
excessive data size of the scanning image.
User response: Reduce the scanning area or resolution. Otherwise, install the
memory option. Refer to the User's Guide of the image scanner for
more information.
In color scanning, try to increase the data compression ratio.
• The current parameter(s) is (are) not allowed. Please use (an)other parameter(s) and try
scanning again.
Cause: An incorrect value has been specified for the image scanner. The
problem may be due to an illegal combination with the specification
value from the application.
User response: Change the specification values. Then, try scanning again.
• Irregular status is detected in scanner.
Cause: A scanner fault such as a blown fuse or foreign matter in the scanning
section has occurred.
User response:
・ Restart the scanner.
・ Confirm the cable connection.
・ Clean inside of the scanner.
If the error persists, contact the retail store where the image scanner
was purchased or the nearest maintenance and service center.
• Anomaly in the command for communicating with the scanner.
• Anomaly in communication with the scanner.
Cause: The SCSI cable is not connected firmly or is disconnected.
User response: Confirm the cable connection.
If the cable is disconnected, replace the cable with new one.
If the error persists, contact the retail store where the image scanner
was purchased or the nearest maintenance and service center.
• Hardware Error was detected. Carrier motor/sensor was broken or Shipping Lock is set in
"Lock" position. Please refer to the user's manual for your scanner.
Cause: The Shipping Lock may not be set in "Unlock" position.
User response: Check the Shipping Lock.
If the Shipping Lock is set in "Lock" position, set the Shipping Lock
in "Unlock" position referring to the user's manual for your scanner.