Filter
Top Products
www.gateway.com
49
The monitor has pixels that are always dark or
too bright
• This condition is normal and inherent in the TFT
technology used in active-matrix LCD screens. Gateway’s
inspection standards keep these to a minimum. If you
feel these pixels are unacceptably numerous or dense on
your display, contact Gateway Customer Care to identify
whether a repair or replacement is justified based on the
number of pixels affected.
Speaker bar does not work
You installed the speaker bar, but no sound is coming out
of the speakers.
• Make sure that the speaker bar power cord is plugged
into the power connector on the back of your monitor
and that the monitor is plugged into an AC power outlet.
• Make sure that the speaker bar’s audio cable is plugged
into the speaker bar audio jack on the back of your
monitor.
• Make sure that the cable from the audio output jack on
your device is plugged into the correct audio input jack
on the monitor. For more information, see “Connecting
audio inputs and outputs” on page 14.
• If you are using HDMI audio, you must set your device
to output audio in PCM mode. See the user guide that
came with your device for more information.
• If you just finished installing and connecting the speaker
bar, restart your monitor so that it can recognize the new
speaker bar.
• Make sure that the volume is turned up.
• Make sure that headphones are not plugged into the
headphone jacks on the sides of the speaker bar. When
headphones are connected, no sound comes out of the
speaker bar’s speakers.
• Your headphone/speaker jack may have been muted
using Windows sound controls. To check your
headphone/speaker mute settings, click the speaker
icon in the Windows taskbar, or click (Start), Control
Panel, Sounds and Audio Devices, the Volume tab,
then click Advanced. For optimum volume control using
the speaker bar, we recommend that you set the
Windows volume mid-way between the lowest and
highest setting.
8512322_XHD3000 Usr Gde.book Page 49 Friday, August 10, 2007 12:33 PM