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Chapter 16: Troubleshooting
www.gateway.com
You see a “Non-system disk”, “NTLDR is missing”, or “Disk error”
error message
■ Eject the diskette from the diskette drive, then press ENTER.
■ Make sure that the diskette you are using is IBM-compatible.
The diskette drive status indicator is lit continuously
Remove the diskette from the drive. If the indicator stays on, try restarting your
notebook.
Display
The screen is too dark
Adjust the brightness using the system keys. For more information, see “System
key combinations” on page 30.
The screen resolution is not correct
Change the screen resolution from the Display Properties dialog box. For more
information, see “Adjusting the screen resolution” on page 168.
The text on the display is dim or difficult to read
■ Adjust the brightness and contrast using the system keys. For more
information, see “System key combinations” on page 30.
■ Change the display settings. For more information, see “Adjusting the
screen and desktop settings” on page 166.
■ Move your notebook away from sources of electrical interference, such as
televisions, unshielded speakers, microwaves, fluorescent lights, and metal
beams or shelves.
The display has pixels that are always dark or too bright
This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway’s inspection standards keep these to a
minimum. If you feel these pixels are unacceptably numerous or dense on your
display, contact Gateway Technical Support to identify whether a repair or
replacement is justified based on the number of pixels affected.
Help and
Support
For more information about changing the screen resolution
in Windows XP, click Start, then click Help and Support.
Type the keyword screen resolution in the Search box
, then click the arrow.