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Chapter 3: Getting Help
www.gateway.com
Help and Support
Your notebook includes Help and Support, an easily accessible collection of help
information, troubleshooters, instructional videos, and automated support. Use
Help and Support to answer questions about Windows.
To start Help and Support:
■ Click Start, then click Help and Support. Help and Support opens.
You can find help information by clicking a link, performing a search, or
browsing the index.
Searching for a topic
To search for a topic in Help and Support, type a word or phrase (keyword) in
the
Search box located at the top of any Help and Support screen, then click
the arrow button.
For each search, you receive the following search result types:
■ Suggested Topics - These topics are located in Help and Support and are
relevant to your search topic.
■ Full-text Search Matches - These topics are located in Help and Support
and contain the words you entered in the
Search box.
■ Microsoft Knowledge Base - These topics are located on the Microsoft Web
site and contain the words you entered in the
Search box. You must be
connected to the Internet to search for and access these topics.
To view a list of your search results, click the results header for the type of results
you want to view.
To view a topic, click the topic name in the
Search Results list.