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81
Solving Problems
Common Problems and Solutions
Problems Using the CD-ROM Drive
Table 11 describes a possible problem you may encounter when you use the
CD-ROM drive and offers a solution.
Table 11 Problems Using the CD-ROM Drive
Problem Solution
The CD-ROM drive
does not respond to com-
mands.
Re-enter the commands and make sure that you have typed
them correctly.
Verify that the CD is mounted.
Make sure that the system can communicate with the drive
as described in “Checking the SCSI IDs” in Appendix B.
Follow the instructions in the section “Running the System
Verification Tests” in this chapter to verify that the CD-
ROM drive is functioning properly.
If problems persist, contact your system administrator or call your designated service
representative