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This section contains the following topics:
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HP support
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Uninstall and reinstall the software
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Setup troubleshooting
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Print quality troubleshooting
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Print troubleshooting
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Memory card troubleshooting
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Copy troubleshooting
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Scan troubleshooting
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Errors
HP support
• Support process
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HP support by phone
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Additional warranty options
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the product.
2. Visit the HP online support Web site at
www.hp.com/support. HP online support is
available to all HP customers. It is the fastest source for up-to-date product
information and expert assistance and includes the following features:
• Fast access to qualified online support specialists
• Software and driver updates for the product
• Valuable product and troubleshooting information for common problems
• Proactive product updates, support alerts, and HP newsgrams that are available
when you register the product
3. Call HP support. Support options and availability vary by product, country/region, and
language.
HP support by phone
Phone support options and availability vary by product, country/region, and language.
This section contains the following topics:
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Phone support period
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Placing a call
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Support phone numbers
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After the phone support period
Solve a problem 45
Solve a problem