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Solution: If the HP All-in-One is out of paper or there are only a few sheets
remaining, load more paper in the input tray. If there is paper in the input tray, remove
the paper, tap the stack of paper against a flat surface, and reload the paper into the
input tray. Follow the prompts on the display or the computer screen to continue your
print job.
For more information, see:
“
Load paper” on page 64
Print troubleshooting
Use this section to solve these printing problems:
•
Envelopes print incorrectly
•
Borderless printing produces unexpected results
•
The HP All-in-One is not responding
•
The HP All-in-One prints meaningless characters
•
Nothing happens when I try to print
•
The pages in my document came out in the wrong order
•
The margins are not printing as expected
•
Text or graphics are cut off at the edge of the page
•
A blank page came out while printing
•
Ink is spraying the inside of the HP All-in-One when I print a photo
Envelopes print incorrectly
Cause: A stack of envelopes is loaded incorrectly.
Solution: Remove all paper from the input tray. Load a stack of envelopes in the
input tray, with the envelope flaps facing up and to the left.
NOTE: To avoid paper jams, tuck the flaps inside the envelopes.
Cause: The wrong type of envelope is loaded.
Solution: Do not use shiny or embossed envelopes or envelopes that have clasps
or windows.
Chapter 14
172 Troubleshooting
Troubleshooting