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Solution: Turn the HP All-in-One off, unplug the power cord, and wait 10 seconds.
Then, plug the power cord back in and turn the device on.
If you continue to receive this message, write down the error code provided in the
message, and then contact HP support. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Ink cartridge(s) are expired
Cause: The ink in the indicated ink cartridge(s) is at the expiration date.
Solution: Each ink cartridge has an expiration date. The purpose of expiration is to
protect the printing system and to ensure ink quality. When you receive an ink
cartridge(s) are expired message, remove and replace the expired ink cartridge, and
then close the message. You can also continue printing without replacing the ink
cartridge, by following the instructions on the HP All-in-One or the ink cartridge
expiration message on your computer screen. HP recommends replacing the expired
ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges.
Device service or repairs required as a result of using expired ink will not be covered
under warranty.
For more information, see:
“
Replace the ink cartridges” on page 135
Ink expiration near
Cause: The ink in the indicated ink cartridge(s) is near expiration.
Solution: One or more of the ink cartridges are near their expiration date.
Each ink cartridge has an expiration date. The purpose of expiration is to protect the
printing system and to ensure ink quality. When you receive an ink cartridge(s) are
expired message, remove and replace the expired ink cartridge, and then close the
message. You can also continue printing without replacing the ink cartridge, by
following the instructions on the HP All-in-One or the ink cartridge expiration message
on your computer screen. HP recommends replacing the expired ink cartridges. HP
cannot guarantee the quality or reliability of expired ink cartridges. Device service or
repairs required as a result of using expired ink will not be covered under warranty.
For more information, see:
“
Replace the ink cartridges” on page 135
Ink supply error
Cause: The indicated ink cartridge was removed during maintenance.
Chapter 14
206 Troubleshooting
Troubleshooting