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Borderless printing produces unexpected results
Cause: Printing a borderless image from a non-HP software application produces
unexpected results.
Solution: Try printing the image from the photo imaging software that came with
the HP All-in-One.
The HP All-in-One is not responding
Cause: The HP All-in-One is busy with another task.
Solution: If the HP All-in-One is performing another task such as copying or
scanning, your print job will be delayed until the HP All-in-One completes the current
task.
Some documents take a long time to print. If nothing has printed several minutes after
you sent a print job to the HP All-in-One, check your computer to see if there are any
messages.
Cause: The HP All-in-One has a paper jam.
Solution: Clear the paper jam.
For more information, see:
“
Clear paper jams” on page 147
Cause: The HP All-in-One is out of paper.
Solution: Load paper in the input tray.
For more information, see:
“
Load paper” on page 64
Cause: The print head assembly has stalled.
Solution: Turn the HP All-in-One off, remove any objects that are blocking the print
head assembly (including any packing materials), and then turn the HP All-in-One on
again.
Cause: The computer is not communicating with the HP All-in-One.
Print troubleshooting 173
Troubleshooting