HP (Hewlett-Packard) DL120 Server User Manual


 
Diagnostics tools 113
The next table lists the most common POST error messages with their corresponding troubleshooting
recommendation. It is recommended that you correct the error before proceeding, even if the server
appears to boot successfully.
If your system displays one of the messages marked below with an asterisk (*), write down the code
and message and contact your HP Customer Support provider.
When no POST error message is displayed but the server stops during POST, listen for beep codes.
Error code Error message Corrective action/description
0200 Failure Fixed Disk Fixed disk is not working or not configured properly.
1
Run Setup and check if the fixed-disk type is correctly identified.
2 Check to see if the fixed disk is attached properly.
0210 Stuck key Stuck key on keyboard.
1
Locate the stuck key on your keyboard and release it.
2 Reboot the server.
0211 Keyboard error Keyboard not working.
Verify that the keyboard cable is securely connected to the
keyboard port (not the mouse port) on the rear panel of the
server.
If the problem persists, replace the keyboard or contact your HP
Customer Support provider.
0212 Keyboard Controller Failed Keyboard controller failed test.
0213 Keyboard locked - Unlock
key switch
Keyboard error. Replace the keyboard.
0220 Monitor type does not match
CMOS - Run SETUP
The attached monitor cannot be correctly identified by Setup.
Run Setup and check if the monitor type is correctly identified.
0230 System RAM failed at offset One or more defective memory module.
1
Remove all installed DIMMs.
2 Reinstall the DIMMs one by one to identify the defective module.
3 Replace the DIMM with a new one.
0231 Shadow RAM failed at offset
0232 Extended RAM Failed at
offset: nnnn
0250 System battery is dead -
Replace and run SETUP
The CMOS clock battery indicator shows the system battery is
dead.
1 Replace the system battery following the procedures on page 72.
2 Run Setup to reconfigure the system.
0251 System CMOS checksum
bad - Default configuration
used
The settings in the Setup Utility have been corrupted or modified
incorrectly, perhaps by an application program that changes
data stored in CMOS.
Access Setup, and then either load the system default values or
enter your own custom values. If the error persists, check the
system battery or contact your HP Customer Support provider.
0260 System timer error The timer test failed. Requires repair of the system board.