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HP Customer Support Services
How to get the latest software/agent firmware
You can download from the World Wide Web, HP FTP Library Service, CompuServe,
and HP BBS a compressed file (j3178xx.exe) containing the latest version of the HP
Switch 208/224 Management Module software and proprietary MIB. After you down-
load the file, extract the file by typing
filename
and pressing
[Enter].
For example, j317801 [Enter].
World Wide Web
http://www.hp.com/go/network_city
Select the “Support” section.
From this web site, you can also download information on the HP networking prod-
ucts. If you have a growing network, download the Designing HP AdvanceStack
Workgroup Networks Guide or call 1-800-752-0900 in the U.S. to receive a copy through
the mail.
HP FTP Library Service
1. FTP to Internet IP Address — ftp ftp.hp.com.
2. Log in as anonymous and press [Return] at the password prompt.
3. Enter bin to set the transfer type.
4. Enter cd /pub/networking/software.
5. Enter get
filename
to transfer the file to your computer, then quit.
CompuServe
1. Login to CompuServe.
2. Go to the “hp” service.
3. Select “HP Systems, Disks, Tapes, etc.”
4. Select “Networking Products” library.
5. Download
filename
and then quit.
HP BBS
Set your modem to no parity, eight bits, 1 stop bit, set speed up to 14400 bps, and with
your telecommunication program (e.g., Windows Terminal) dial (208) 344-1691 in the
U.S. to get the latest software for your HP networking product. For other countries,
see http://www.hp.com/cposupport/eschome.html.
Obtain the latest console code (j3178xx.exe) from:
HP FTP Library: ftp ftp-boi.external.hp.com
World Wide Web: http://www.hp.com/go/network_city
HP BBS: (208) 344-1691
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