HP (Hewlett-Packard) HP J3178A Switch User Manual


 
C-6
File Transfers
Troubleshooting TFTP Downloads
File Transfers
Troubleshooting TFTP Downloads
If a TFTP download fails, the Download OS screen indicates the failure.
Figure C-3. Example of Message for Download Failure
To find more information on the cause of a download failure, examine the
messages in the switch’s Event Log. (See “Event Log” on page 5-11.)
Some of the causes of download failures include:
Wrong protocol specified for the Protocol parameter
Incorrect or unreachable address specified for the TFTP Server parame-
ter. This may include network problems. Try pinging the server to test the
connectivity.
Incorrect name specified for the Remote File Name parameter, or the
specified file cannot be found on the TFTP server. This can also occur if
the TFTP server is a Unix machine and the case (upper or lower) for the
filename on the server does not match the case for the filename entered
for the Remote File Name parameter in the Download OS screen.
message Indicating TFTP
download failure
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