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Step 3
This step attempts to load Online Diagnostics in service mode.
1. Turn the power to off.
2. Turn the power on.
3. If the keyboard indicator appears, press F6 on the direct attached keyboard or 6
on the ASCII keyboard to indicate that diagnostics are to be loaded.
4. Enter requested passwords.
5. Follow instructions to select a console.
6. Wait until the diagnostics load or the system appears to stop.
Did the diagnostics load?
NO Go to “Step 5.”
YES Go to “Step 6.”
Step 4
This step attempts to load the Standalone diagnostics.
1. Turn the power to off.
2. Turn the power to on.
3. Insert the diagnostic CD-ROM into the CD-ROM drive.
4. If the keyboard indicator appears, press F5 on the direct attached keyboard or 5
on the ASCII keyboard to indicate that diagnostics are to be loaded.
5. Enter requested passwords.
6. Follow instructions to select a console.
7. Wait until the diagnostics load or the system appears to stop.
Did the diagnostics load?
NO Go to “Step 5.”
YES Go to “Step 6.”
Chapter 9. Hardware Problem Determination 9-11