Filter
Top Products
If call out policy is set to 'all', the Service Processor will attempt a call out to all
the following numbers in the order listed:
1. Service Center
2. Customer Admin Center
3. Pager
Remote timeout and Remote latency are functions of your service provider's
catcher computer. You should take the defaults or contact your service provider
for recommended settings.
Number of retries is the number of times you want the server to retry calls that
resulted in busy signals or other error messages.
Customer Account Setup Menu
Customer Account Setup Menu
1. Customer Account Number:
Currently Unassigned
2. Customer RETAIN Login UserID:
Currently Unassigned
3. Customer RETAIN Login Password:
Currently Unassigned
98. Return to Previous Menu
Customer Account Number is assigned by your service provider for record
keeping and billing. If you have an account number, enter it here. Otherwise,
leave this field blank.
Customer RETAIN Login UserID and Customer RETAIN Login Password
apply to a service function to which your service provider may or may not have
access. Leave these fields blank if your service provider does not use RETAIN.
Chapter 3. Service Processor Menus 3-21