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74 Intel ISP1100 Internet Server Product Guide
q Check the network controller LEDs that are visible through an opening at the system back
panel.
Problems with Network
The server hangs when the drivers are loaded.
q Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below.
Diagnostics pass, but the connection fails.
q Make sure the network cable is securely attached.
q Make sure you specify the correct frame type in your NET.CFG file.
The Link LED doesn’t light.
q Make sure you have loaded the network drivers.
q Check all cable connections.
q Try another port on the hub.
q Make sure you have the correct type of cable between the adapter and the hub. Some hubs
require a crossover cable while others require a straight through cable (for more information on
crossover cabling, see your hub documentation).
The Activity LED doesn’t light.
q Make sure you’ve loaded the correct network drivers.
q Network may be idle. Try accessing a server.
The controller stopped working when an add-in adapter was installed.
q Make sure the cable is connected to the port from the onboard network controller.
q Make sure your PCI BIOS is current. Try the “PCI Installation Tips” below.
q Make sure the other adapter supports shared interrupts. Also, make sure your operating system
supports shared interrupts; OS/2
†
does not.
q Try reseating the add in adapter.
The add-in adapter stopped working without apparent cause.
q Try reseating the adapter first; then try a different slot if necessary.
q The network driver files may be corrupt or deleted. Delete and then reinstall the drivers.
q Run the diagnostics.
Problems with Application Software
If you have problems with application software, do the following:
q Verify that the software is properly configured for the system. See the software installation and
operation documentation for instructions on setting up and using the software.
q Try a different copy of the software to see if the problem is with the copy you are using.
q Make sure all cables are installed correctly.
q Verify that the server board jumpers are set correctly. See Chapter 1.